Track Your Order
Use the dispatch email or your customer account for the latest carrier updates.
Tracking link
Once an order is dispatched, we email the tracking link to the address used at checkout. Check spam or promotions folders if you cannot find it.
Customer account
If you created an account, sign in at My Account to view available order information.
No movement yet?
Allow up to 48 hours after dispatch for the carrier’s first scan. Carrier updates can pause during weekends, customs processing or local disruption.
Get help
If tracking has not updated for several business days, email support@cegarden.com with your order number and delivery postcode. Never publish your order details in a public message.